FREE UK mainland shipping on orders over £25 (2nd Class Royal Mail Service)!
We continue to process and ship orders strictly adhering to the health and safety guidelines to protect both our customers and our small team.
Order delivery times
Orders are dispatched within 48 hours of placing an order using Royal Mail services (multiple options available).
Please note: Orders may take longer than usual to arrive due to Covid-19 restrictions. Delivery times provided at checkout are Royal Mail timeframes that need to be added on top of our 48h dispatch time.
If you require tracked delivery, please contact us prior to placing an order for a quote. As a standard, all our orders except international ones are shipped as non-tracked 1st and 2nd Class Royal Mail Service.
We offer local delivery within 5 miles from our Edinburgh workshop. Your order will be delivered within 48 hours and local delivery fee is £3.
If you're eligible for local delivery, it will appear as an option at checkout. Please leave your phone number while placing the order so we can contact you to arrange a delivery.
All delivery costs will be calculated at checkout but you can preview our delivery fees here (opens new tab).
Returns & refunds
At Deerieo we deeply care about your satisfaction with our products and service, and always strive for perfection. However, if our product didn't meet your expectations you may return the item and receive a refund, subject to our Returns & Refunds Policy.
Import Duties & Taxes
You as a customer are responsible for paying import duties and taxes for international shipments if these are liable to be paid upon arrival in the destination country. This varies by country, and we strongly encourage you to be aware of these potential costs before placing an order with us. Read our Shipping Policy for more information.