Delivery & Returns

FREE UK mainland shipping on orders over £25 (2nd Class Royal Mail Service)!

Order delivery times

Orders are dispatched within 48 hours of placing an order using Royal Mail services (multiple options available). 

Please note: Delivery times provided at checkout are Royal Mail timeframes that need to be added on top of our 48h dispatch time.

Shipping rates

All delivery costs will be calculated at checkout but you can preview our delivery fees here (opens new tab).

Returns & refunds

At Deerieo we deeply care about your satisfaction with our products and service, and always strive for perfection. However, if our product didn't meet your expectations you may return the item and receive a refund, subject to our Returns & Refunds Policy.

Import Duties & Taxes

You as a customer are responsible for paying import duties and taxes for international shipments if these are liable to be paid upon arrival in the destination country. This varies by country, and we strongly encourage you to be aware of these potential costs before placing an order with us. Read our Shipping Policy for more information.